Byline Bank has been a Chicago local business for over 100 years. According to their website, “At Byline, we believe in putting our name behind everything we do and rolling up our sleeves to get the job done right. We’re committed to our customers and being the bank that you deserve.” Read below to learn more about Byline Bank.

Who are you? 

My name is Nancy Lema, and I’m the branch manager of our Byline Bank West Town location. I’ve been with Byline for almost 15 years.


How long have you been in the neighborhood? 

Our branch has been here for 15 years.

Why the West Loop? 

The West Loop is an ever growing community of small businesses run by individuals.

What are your top challenges in growing your business? 

One of our top challenges is meeting our consumer goals. We’re one of the few banks that offer free checking with no requirements, but it’s hard to achieve our goals due to competition in our market.

Why did you join the West Central? 

To support and establish relationships with our community.

What makes Byline Bank unique? 

As a community bank in Chicago, we value our customer relationships and focus on exceptional customer service. We offer the personal service of a community bank, but [we also offer the] solutions of a larger bank like mobile and online banking.

What gets you up in the morning? 

The feeling of starting a new day filled with opportunities to make a difference in the lives of our customers.

What’s your favorite part of the West Loop? 

I enjoy the unique atmosphere that is presented by the different types of restaurants and people.

What does the future look like? 

The future looks bright and gleaming with opportunities!

Describe Byline Bank in 140 characters or less

Byline Bank is a full-service commercial bank offering personalized customer service for retail and business customers throughout the Chicago metropolitan area.

Bonus Question: Yoga or pilates? Go.